Senior UX Designer
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Collaborative, high performing environment
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Strong design leadership
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Create intuitive, innovative & beautiful digital experiences
An exciting opportunity has been created to join a Growth Marketing team in Financial Services. In this role you will create intuitive, innovative and beautiful customer experiences that support growth and new client acquisition for a variety of retail banking products, including home loans, transaction and savings accounts, business lending & deposits and (in an Australian-first) electric vehicle loans.
You will be joining our collaborative team whose winning aspiration is to become a highly loved, iconic consumer brand by capturing the hearts and mind of our customers, giving them confidence in their financial lives. You will work with a cross functional team of Marketing Managers, Web Producers, Engineers, other UX/UI Designers, as well as Product Owners & other stakeholders/experts across the business.
Together, you will design and implement innovative solutions for the direction, visuals and experience of a client-facing product.
In this role you will:
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Create new web-based experiences that promote our products and services from discovery through to delivery – owning and executing all experience design stages from concept to final hand-off to engineering. This will include:
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Research and apply new methods and innovations, conduct user testing to ensure great usability of your designs, and balance this against a strong bias to action and reputation for delivery
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Create wireframes when needed, storyboards, user flows and site maps to effectively communicate interaction and design ideas.
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Present and defend designs and key milestone deliverables to peers and executive level stakeholders
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Gather insights, lead research, analyse results of customer and in-market testing and prioritise insights in order to optimise designs for user experience & conversion.
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Work with the broader design community to understand our various platforms and ensure a considered, consistent, and integrated customer experience.
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Continue to develop and evangelise for design guidelines, best practices and standards.
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Ideal candidate might have:
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Design experience with consumer brands, with a strong portfolio that demonstrates your UX/UI design skills and innovative thinking
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Proficiency in Digital Design tools like Sketch, Figma, Adobe Creative Suite, prototyping and collaboration tools such as Mural.
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A passion for learning, and are always up to date with the latest UI trends, techniques, and technologies
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Experience in and passion for working in a high-performing Agile environment
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Good understanding of sales and marketing concepts and principles preferable